Blog

Insights on AI-powered user research, product discovery, and building better products.

Qualitative Research at Scale: The Complete 2026 Guide

AI moderators are turning qualitative research from a quarterly project into an always-on signal. The complete 2026 guide to running qual at scale — what it is, the four study types it covers, when it wins, and how to start.

Paco ChimMay 8, 2026

AI Support Feedback: How to Turn Every Closed Ticket Into Product and Process Insight

AI support feedback replaces one-question CSAT surveys with adaptive interviews that ask why — turning every closed ticket into product, ops, and CX insight.

Paco ChimMay 7, 2026

AI Employee Feedback: Why Engagement Surveys Miss the Real Story

Engagement surveys average out the truth and arrive too late. Here's how AI-powered employee feedback turns static surveys into adaptive, anonymous conversations that surface real signal — without burning trust or eating up an HR quarter.

Paco ChimMay 6, 2026

AI Contact Sales Forms: How to Stop Losing Inbound Demand to Slow, Static Forms

Most 'Contact Sales' forms are still five static fields and a four-day SLA. Here's how AI contact sales forms qualify, route, and book demos in real time — without burying buyers in a queue.

Paco ChimMay 4, 2026

AI Creative Testing: Stop Guessing Why Your Ads Win or Lose

A/B tests tell you which creative wins. They don't tell you why. AI creative testing pairs your CTR data with qualitative depth at scale — so you brief, ship, and learn from creatives with reasons instead of guesses.

Paco ChimApr 30, 2026

AI Feature Prioritization: How to Stop Guessing What Customers Actually Want

Feature prioritization breaks when RICE and ICE scores run on guesses. Here's how AI-led interviews plus structured scoring collapse the research bottleneck — so your next roadmap decision is defensible in five days, not five weeks.

Paco ChimApr 22, 2026

AI Usability Testing: How to Ship Better UX Without Scheduling 30 User Sessions

Learn how AI-moderated usability testing lets you run adaptive, scenario-based studies at scale—without recruiting hassles or weeks of analysis—so you can ship better UX every sprint.

Apr 17, 2026

How to Run 100 AI User Interviews in a Week (Without Hiring a Research Team)

Learn how to run 100+ adaptive AI user interviews in a week without a research team. This guide covers when AI interviews work best, how to design adaptive question guides, recruit the right users, and turn hundreds of conversations into actionable insights in under 48 hours.

Paco ChimApr 16, 2026

AI Candidate Screening: The Complete Guide (2026)

The average job posting gets 180 applications. Only 3% reach the interview. Here's how AI screening works, what to evaluate, and which tool fits your team.

Apr 5, 2026

Morch vs Typeform: When Forms Aren't Enough

Typeform makes beautiful forms. But forms don't ask follow-up questions. Here's when you need something more — and when you don't.

Apr 5, 2026
How to Interview More Candidates Without Burning Out Your Team

How to Interview More Candidates Without Burning Out Your Team

Your team spends 20+ hours a week on screening interviews. Most candidates don't make it past the first round. Here's how AI changes that equation.

Apr 5, 2026
How to Connect Morch to Claude Desktop

How to Connect Morch to Claude Desktop

Mar 6, 2026